About us

Courier delivery

R99, free from R1,000

Email

info@velvetskinbeauty.co.za

Reply within 1 working day

Monday to Friday, 09:00 to 17:00

Dr Vanita Rattan reviews Medicube

Local stock

How delivery works

Orders ship from our stock in South Africa. You pay no customs or import charges on delivery.

We send your order within 2 working days of your payment reflecting in our account. The courier takes 2 to 5 working days to main centres and up to 7 working days to outlying and rural areas. We email you the tracking number when your parcel leaves. Couriers cannot deliver to PO boxes, so use a street address.

Free delivery

On orders from R1,000

7-day returns

On unopened products, from the day of delivery

Faulty items

Replaced or refunded at our cost, within 6 months

Each skincare product page gives the key ingredients, how to use the product and the cautions that apply to it, such as a patch test before first use.

Product pages

Medicube has redesigned several packs, so your box may look different from the photo. Some products also carry a different name on Medicube’s US store: the One Day Exosome Shot 7500 is sold there as the Zero Exosome Shot.

Packs and names
Medicube Zero Pore products
Medicube Triple Collagen and Collagen products
Medicube PDRN Pink products, including the PDRN Pink Collagen Gel Mask
Serum applied to the cheek from a dropper
A skincare device held to the cheek
Medicube skincare in green packs
Delivery R99, free on orders of R1,000 or more