Contact

Online shop only

Delivery in South Africa

Hours

Monday to Friday, 09:00 to 17:00

We reply within 1 working day

Email info@velvetskinbeauty.co.za or use the form below. We have no phone line or WhatsApp number. We are closed on weekends and public holidays. For a question about an order, give your order number. If a product arrives damaged, faulty or not what you ordered, email us a photo and your order number within 6 months of delivery.

Write to us

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We reply to the email address you enter. The form cannot take attachments, so send photos by email.

Medicube Zero Pore products
Medicube Triple Collagen and Collagen products
Medicube PDRN Pink products, including the PDRN Pink Collagen Gel Mask
Serum applied to the cheek from a dropper
A skincare device held to the cheek
Medicube skincare in green packs
Delivery R99, free on orders of R1,000 or more